Return and Refund Policy


Turtle Defib Cabinets have a 7 day returns policy, standard purchased items can be returned in original packaging from the date of delivery if you are not happy with the product.

Items shall not have been attempted to be fitted or used in anyway and any damage will be subject to a charge to rectify the damage.

This does not include customised items. Customised items include customised screen prints. If a cabinet is ordered with a customised screen print we can not accept them as returns. All cabinets are built to order and to the specification ordered.

If you would like to return an item please contact us by email at before returning the item.

Return shipping is the responsibility of the customer and appropriate insurance should be included to cover the item whilst with the courier.

This does not affect your rights under section 4 and 5 of our Terms and Conditions – Delivery and Quality.